Support Staff Training

Support Staff Professional Training

Every Role Matters. Every Person Can Be Professional.

Who we train

Peons / Office AttendantsOffice BoysOffice HelpersUtility StaffTea BoysPantry StaffRefreshment Service StaffJanitorsCleaning StaffAyas / Female Support StaffMeeting & Event SupportGuest Service Helpers

Support staff play an important role in maintaining a professional, organized and welcoming workplace.

We provide practical training for office support, cleaning, pantry, hospitality and general workplace service staff.

Training modules

Practical learning areas covered in this program.

01

Professional Workplace Behavior

  • Professional attitude
  • Workplace discipline
  • Respectful behavior
  • Teamwork
  • Time management
  • Responsibility and accountability
  • Following instructions

02

Personal Grooming & Hygiene

  • Personal cleanliness
  • Hand hygiene
  • Proper uniform
  • Professional appearance
  • Workplace hygiene
  • Grooming standards

03

Office Support Services

  • Office opening and closing support
  • Meeting room preparation
  • Document movement
  • Workplace organization
  • Supporting management
  • Handling workplace requests

04

Tea & Refreshment Service

  • Tea and coffee service
  • Tray handling
  • Serving etiquette
  • Refreshment presentation
  • Meeting and executive service
  • Pantry cleanliness

05

Cleaning & Janitorial Skills

  • Basic cleaning techniques
  • Office and washroom cleaning
  • Waste management
  • Chemical handling
  • Cleaning equipment
  • PPE and workplace safety

06

Communication & Guest Handling

  • Professional greetings
  • Receiving visitors
  • Communication etiquette
  • Telephone etiquette
  • Privacy and confidentiality
  • Professional interaction

07

Workplace Safety

  • Safe working practices
  • Chemical and equipment safety
  • Accident prevention
  • Emergency awareness
  • Safe movement of materials

On-Site Training Available

Customized programs for your workplace.

Training can be conducted directly at your workplace for practical and job-specific learning.

Office Attendant / Peon Training

Office Boy Training

Tea Boy & Pantry Staff Training

Aya / Female Support Staff Training

Janitorial Staff Training

Cleaning Staff Training

Utility Staff Training

Corporate Support Staff Training